Privacy Policy
This Privacy Policy explains how Village Farm Hideaway collects, uses and protects any information that you provide when using this website.
Village Farm Hideaway is committed to ensuring that your privacy is protected. Any personal information you provide when using this website will only be used in accordance with this Privacy Policy.
We may update this policy from time to time by updating this page. We recommend checking this page occasionally to ensure you are happy with any changes.
This policy is effective and updated from 20th May 2026.
What Information We Collect
We may collect the following information:
- Name and contact details
- Email address and telephone number
- Postcode, preferences and interests
- Booking and enquiry information
- Information relevant to customer surveys, promotions or offers
How We Use Your Information
We collect and process personal information for the purposes of:
- Managing bookings and enquiries
- Processing payments
- Providing customer support
- Improving our products, services and website
- Internal record keeping
- Sending occasional promotional emails, special offers or updates that may be of interest to you
From time to time, we may also use your information for market research purposes and may contact you by email or telephone.
Information submitted through contact forms or booking enquiries will only be used for the purpose of responding to your enquiry or managing your booking.
Payment Information
Payments may be processed securely through trusted third-party payment providers. Village Farm Hideaway does not store full card payment details.
Security
We are committed to ensuring that your information is secure. Suitable physical, electronic and managerial procedures are in place to safeguard and secure the information we collect online in order to prevent unauthorised access or disclosure.
Cookies
Our website uses cookies to help improve your browsing experience and analyse website traffic.
Cookies are small files placed on your computer which allow web applications to respond to you as an individual and help us understand how visitors use our website.
We may use cookies for:
- Website functionality
- Traffic analysis and website improvement
- Remembering your preferences
- Advertising and marketing purposes through trusted third-party providers such as Google
You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of parts of the website.
Third-party vendors, including Google, may use cookies to serve adverts based on your previous visits to this website and other websites. You can manage your advertising preferences through your Google Ads Settings or by visiting aboutads.info.
Links to Other Websites
Our website may contain links to other websites of interest. Once you leave our website, we do not have control over external websites and cannot be responsible for the protection and privacy of any information you provide whilst visiting those sites. You should review the privacy policies applicable to those websites.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information at any time.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at:
We will never sell, distribute or lease your personal information to third parties unless:
- we have your permission;
- it is required by law; or
- it is necessary to provide services related to your booking.
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you may request details of the personal information we hold about you.
If you would like a copy of the information we hold about you, please contact us at:
Village Farm Hideaway
Pasture House
Beeby Road
Hungarton
LE7 9JA
If you believe any information we are holding about you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct it.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).